Digital Solutions
API & Systems Integration
Integration between business applications and third-party services through APIs and structured data exchange — so information is captured once and shared where it is needed.
Overview
Connect the systems your business already runs on
Most organizations run more than one system. When those systems are disconnected, the same information is typed in twice, reports disagree and people spend time reconciling instead of working.
We integrate business applications and third-party services through APIs and structured data exchange, where technically supported. The aim is simple: a record created in one system should be available in the others that need it, automatically and reliably.
- API and application-to-application connectivity
- Structured data exchange where a live interface is not available
- Synchronization that keeps business records consistent
Capabilities
Integration capabilities
Integrations are scoped per project and depend on what each system technically supports.
API Integration
Connect systems through their application programming interfaces so data moves without manual re-entry.
Application-to-Application Connectivity
Link business applications so that a record created in one is available in the others that need it.
Third-Party Services
Connect to external services your business depends on, where those services provide supported interfaces.
Structured Data Exchange
Scheduled or event-driven exchange of files and feeds in agreed formats when a live API is not available.
Business System Synchronization
Keep customer, product, stock or financial records aligned across systems.
Validation & Error Handling
Checks, logging and exception handling so integration issues are visible and manageable.
Approach
How an integration is delivered
Assess
Identify the systems, the data that needs to flow and what each system technically supports.
Design
Define mapping, direction, frequency, authentication and failure handling.
Build & Test
Implement the integration and verify it against real scenarios with your users.
Operate
Monitor, log and maintain the integration as systems and requirements change.
Integrations with specific external platforms depend on the interfaces those platforms provide and are confirmed separately for each project during requirements discovery.
Scope is confirmed during requirements discovery
The exact modules, features and implementation scope for your organization are confirmed during requirements discovery and solution design. Deliverables and timelines are agreed with you before work begins, and an engagement may include requirements analysis, configuration or customization, implementation, data preparation or migration, integrations, user training, documentation, support and future enhancements.
Related Solutions
Often implemented together
Enterprise Resource Planning
Connect finance, sales, purchasing, inventory and reporting within one coordinated system, reducing reliance on disconnected spreadsheets and separate records.
Learn moreCustom Software Development
Design, build, enhance and maintain software tailored to your defined business needs and operating procedures.
Learn moreCloud Business Systems
Cloud deployment and access options designed around your requirements for availability, access control, scalability and support.
Learn moreHave systems that should be talking to each other?
Tell us which systems are involved and what information needs to move between them. We will assess what is technically supported and propose an approach.